01
Quotes get sent. Then they disappear.
Your estimator did the work. The quote went out. Then the customer went quiet and the team moved on. The job may not be lost. It may just be unworked.
Start with Quote Recovery →( For custom manufacturers on HubSpot or Pipedrive )
Your shop is leaking money in three places.
Quotes that go quiet. RFQs answered too slow. Repeat orders that fade away. We fix all three — inside the HubSpot or Pipedrive you already run.
Human-approved follow-up · No CRM replacement · No automatic sending · First results in 14 days
quote sent · day 47 · still no reply ✦ “what happened to that quote?” ✦ good RFQ waiting behind three bad ones ✦ follow-up = whoever remembers ✦ the 8-week account hits week 14 ✦ win rate: a gut feeling ✦ the estimator is buried again ✦
Works inside the CRM you already run.
No new software. No migration. We build on top of what you have.
HubSpot and Pipedrive are trademarks of their respective owners. Broach is an independent consultancy and is not affiliated with or endorsed by them.
( Where the money goes )
Three places manufacturers lose revenue after the first conversation.
Scroll to move between leaks
02
RFQs sit in the inbox too long.
Good-fit RFQs wait behind low-value requests. By the time your team responds, a faster competitor may already be in the lead.
See RFQ Triage → 03
Repeat customers go cold quietly.
A good customer stops ordering, but nobody notices until the revenue is already missing. Reorder gaps need an early-warning system, not a year-end surprise.
See Reorder Capture →Manufacturers don't have a selling problem. They have a follow-through problem. That's fixable — without ripping out your CRM.
( How it works )
Demo → Sprint → System
- 1
Demo
30 minutes. You watch the system work a sample pipeline like yours, and we run your numbers. You leave knowing if there's money worth chasing.
- 2
Sprint
A fixed-price 10–14 day fix on your worst leak. $1,497. About two hours of your team's time.
- 3
System
If the sprint earns it, we build the permanent layer: RFQ triage, reorder alerts, and the owner's dashboard — on your CRM.
( The product line )
Start with one sprint. $1,497. Fixed.
- If there's nothing worth reviving, you don't pay — we tell you by Day 3.
- One recovered $10,000 job pays for it 6× over.
- Runs inside your HubSpot or Pipedrive. Your rep approves every email.
Four practical systems. Start with the easiest leak to prove.
Best first step for most shops
Quote Recovery Sprint
Find open quotes, score what is still worth chasing, and launch human-approved follow-up in 10–14 days.
$1,497 fixedRFQ Triage & Speed-to-Quote
Every inbound RFQ logged, parsed, prioritized by fit and value, and routed — with response-time targets.
from $8,000Reorder Capture
An order-cycle model per account that flags overdue reorders before they become lost customers.
from $8,000Sales Command Center
The owner's dashboard: pipeline truth, follow-up compliance, quote aging, and a weekly digest.
from $2,500 setup + $750–1,500/mo( See it before you buy it )
Watch the system work a dead quote.
This is the actual workflow: score the quote, draft the message, your rep approves, the conversation restarts.
See it live on a pipeline like yours → Run a 30-Minute Leak Check
Quote recovery — live board Sample data
Idle quotes
Apex Metalworks
Scored: RecoverableSheet metal enclosures
$27,800 121 days idle
Summit Plastics
Long-shot $11,900 160 days idle
Midwest Tool & Die
Dead — won't be emailed $8,400 52 days idle
Draft — to Apex Metalworks
Drafted by AI — references the real part & date.
Approved by your rep ✓ Sent
Reply — Apex Metalworks
"Good timing — can you hold the price?"
$0
back in conversation
Quote recovery — sample walkthrough Sample data
1 · Scored
Apex Metalworks
Sheet metal enclosures
$27,800 · 121 days idle
Scored: Recoverable
2 · Drafted & approved
"Following up on the enclosure quote from February — still on your radar?"
Approved by your rep ✓ Sent
3 · Reply
"Good timing — can you hold the price?"
$27,800
back in conversation
( Your numbers )
How much is riding on one email?
Most shops follow up once. If the customer goes quiet after that, the quote just sits there. Put in your own numbers.
Quoted per month
$360,000
Riding on one email
$216,000
Illustrative — your numbers will differ.
See the system work this number → Run a 30-Minute Leak CheckRun your real numbers on the demo call → Run a 30-Minute Leak Check
( Industries )
Built for manufacturers that quote custom work
If your sales process starts with an RFQ, estimate, quote, bid, or repeat-order cycle, follow-through is where revenue often leaks.
CNC Machine Shops
RFQs pile up. Quotes go out. Follow-up depends on memory, spreadsheets, or whoever has time that week.
CNC Machine Shops →Packaging & Label Converters
Repeat accounts are valuable, but reorder timing is easy to miss. We help flag accounts before they drift.
Packaging & Label Converters →Furniture & Millwork
Long-cycle bids go quiet for weeks. Your team needs a clear view of which proposals are still alive.
Furniture & Millwork →( Straight answers )
Straight answers
Who actually does the work?
One senior operator with 13+ years building B2B sales departments — no junior team, no agency hand-offs. You talk to the person who builds your system.
What happens to our data?
We work from exports you approve. Nothing is written to your production CRM without sign-off. Drawings and specs are never needed. An NDA is standard before any data moves.
We don't have a clean CRM — is that a problem?
Some mess is normal. A HubSpot or Pipedrive export, a spreadsheet, or even inbox exports are enough to start. Light cleanup from one data source is included in every sprint.
Will this spam customers who said no?
No. Dead quotes are scored dead and never emailed. Every message is approved by your rep before it goes out — there is no automatic sending.
What happens on the demo call?
You watch the working system on a sample pipeline preset to your industry, then we run your numbers in the leak calculator. You get an honest read — sometimes the answer is 'don't buy.'
( Insights )
Practical guides for manufacturers that quote custom work.
Furniture & Millwork June 9, 2026
Why Furniture & Millwork Proposals Go Dark After the Bid — and What a Follow-Up System Actually Looks Like
Long-cycle project bids go quiet by nature. A milestone-keyed follow-up playbook — stakeholder map, touch triggers, and pulse scoring — built for 2–6 month deals.
CNC Machine Shops June 8, 2026
RFQ Triage: How Job Shops Quote Faster Without Hiring Another Estimator
Your estimator isn't slow — your RFQ queue is unsorted. A triage workflow with a fit/value scoring grid that gets the right quotes out the door first.
Packaging & Label Converters June 2, 2026
An Early-Warning System for Lapsing Packaging Accounts (Built on the CRM You Already Have)
A field-by-field build guide: turn HubSpot or Pipedrive into a reorder early-warning system with three custom fields, one list, and one weekly routine.
( Next step )
Want to see it work before you spend a dollar?
Book a 30-minute live demo. No deck. You watch the system find money in a pipeline like yours — then we run your numbers.